Make a Memorable Bid – Put Your Picture on It

Use a Picture to Connect the Real-life You with the Paper Version We talk with a lot of people who say they really like to spend time with their clients – that’s how they make an impression. You’re right: new clients will remember your personality and the impression they have from your visit. Maybe you’ll hand them a paper proposal when you leave; or you’ll take some time to put the proposal together before you email it. Either way, unless you’re moving in, you can’t be with your client 24-7 until they accept your bid. All they have of you is an email or a piece of paper. And chances are they’re getting more than one quote for work. So how can you connect your memorable personality with your bid for work?  Simple. Use a picture. The PEP Guru supplied this example, which is obvious because his picture is on it!   You take pictures for the estimates you make, right? Pictures help you recall the details of a space and help you keep track of which areas go with which jobs. They make your estimate more accurate and help you prepare for the job. Well, the same is true for your bids. Turn the camera on yourself and put your picture on the bid. When your client goes back to look at the bid a couple days later, there will be no question about whose bid they’re looking at.   Here are a few tips to keep in mind: Get ready for your close-up. You want your clients to be able to see and recognize your face. If...

Tricks of Successful Problem-Solvers

Problem? What Problem? When an issue arises, how do you react? Do you take immediate action? Impulsive. Do you make a list of possible solutions? Analytical. Do you ignore the problem and hope that it will resolve itself? Passive. I’m an impulsive problem-solver. I want to fix things as soon as I see there’s an issue. Admittedly, this is not the most effective way to deal with problems. I might solve the immediate issue, but often the immediate issue is just a symptom of a larger problem. Which means the problem comes back and I have to solve it again and again.   The most successful problem-solvers (and businesses) are able to get to the root of a problem and address that. Identifying a problem is the first step to solving it. That’s easier said than done. A problem might present itself as, “I’m not making a profit.” But why? Are your prices too low? Is your overhead too high? Are sales down? You need to figure that out before you can solve the problem. Successful problem-solvers follow these steps: Tricks (that aren’t really tricks) of Successful Problem-Solvers Successful problem-solvers have a process that they follow to solve problems (See the chart above). The techniques they use at each step are just as important to overall success as following the steps. Here are a handful of tips you can use right away: Write the problem down. This will help you focus on the problem and reduce distractions. Talk it out. Problem-solving in a vacuum is a bad idea. You only have your own experiences to work with and may...