Question More – the Dunning-Kruger Effect

WHY? It’s every 4-year-old’s favorite question. To them, the whole world is new. They’re trying to make sense of it and they’re full of curiosity. Have you heard of the Dunning-Kruger effect? I hadn’t until the other day. The Dunning-Kruger effect suggests that people...

Be Open and Adapt to Change

Change is tough for me. No sooner do I get comfortable with my surroundings – the version of Windows on my computer, the way my iPhone works, the channels on the tv – then there’s an update and suddenly I can’t find the Weather Channel! But as the saying goes, “When...

Email Deliverability

Avoid the Spam Folder   You just put the finishing touches a on big proposal for a new client and you’re ready to email it over. You want that bid to end up in your client’s inbox. In this post we’re going to look at a couple easy things you can do so that the...

The Secret to Making Smart Goals

Happy New Year everyone! I know, I know. It’s the third week of January and all the holiday decorations are back in storage. But I’m not comfortable writing “2017” yet, so the year still feels new. I’m going to start 2017 by talking about goals. This is related to my...

Thoughts on Measuring Success

I don’t know about you, but I always get reflective around the end of the year. Maybe it has something to do with the weather. Or it could be the sappy holiday music that’s been filling every public space for the last month. At any rate, lately the topic of success...

Tired of Putting Out Fires? Get Proactive!

Shout out to all firefighters! You are awe-inspiring! You stare danger in the face and take action. You don’t let fear stop you from doing what needs to be done. Firefighters are much in the news these days with the wildfires in the Appalachian Mountains. So when...

Why Use Pictures?

Connect the Dots Memories: Use Pictures to Make Your Bid the One Clients Accept   Quick – how do each of these pictures make you feel?                      We all know the impact a picture can have – more so than words alone and much faster. Pictures trigger...

Make a Memorable Bid – Put Your Picture on It

Use a Picture to Connect the Real-life You with the Paper Version We talk with a lot of people who say they really like to spend time with their clients – that’s how they make an impression. You’re right: new clients will remember your personality and the impression...

Tricks of Successful Problem-Solvers

Problem? What Problem? When an issue arises, how do you react? Do you take immediate action? Impulsive. Do you make a list of possible solutions? Analytical. Do you ignore the problem and hope that it will resolve itself? Passive. I’m an impulsive problem-solver. I...