by Melissa Yarur | Oct 6, 2016 | Uncategorized
Problem? What Problem? When an issue arises, how do you react? Do you take immediate action? Impulsive. Do you make a list of possible solutions? Analytical. Do you ignore the problem and hope that it will resolve itself? Passive. I’m an impulsive problem-solver. I...
by Melissa Yarur | Sep 9, 2016 | Uncategorized
A couple weeks ago I wrote about the problems with multitasking and how we can all be more productive if we focus on one task at a time. (Check out that post here.) Now that I’m hyper-aware of multitasking I see it everywhere! We do a lot of multitasking when we...
by Melissa Yarur | Aug 25, 2016 | Uncategorized
It has come to my attention that I’m distracted. The one task I gave myself this morning was to write this blog. But in the 45 minutes since I sat down to focus on writing, I got a phone call, a couple of text messages, and 5 emails that needed quick responses. Then I...
by Melissa Yarur | Aug 11, 2016 | Uncategorized
If you’re in the service industry, then you know that success is directly related to customer satisfaction. Happy customers will recommend your company to people they know; they’ll say good things about you; and they’ll become repeat customers. Good customer service...
by Melissa Yarur | Jul 28, 2016 | Uncategorized
[mpsl slider5796716a83b7e] Yup, that’s right – soon you’ll be able to automate the process of following up with customers! It seems like a small thing, but following up with customers is an easy way to boost sales and provide great customer service. It’s also...
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